Ok, while serving at a station or a Sector HQ or perhaps even on a cutter an Aux. who’s assigned to duty augmenting the active duty needs computer access. In the CG that access goes hand in hand with an eMail account and is supposed to be tightly associated with a Controlled Access Card (called a ‘cack’ card). This can all get pretty daunting since there are so few of us Aux. serving as direct augmentation to the active duty, very few people in the CG are actually aware of who should do what to get access. For my whole first year as a watchstander I had to ask one of the petty officers or seamen to ‘sign me in’ to the computer in order to pull my watch. Not only is that a technical violation of the rules it’s just not correct.
What is correct you ask? It’s for the Aux. to get proper credentials for the computer. Please note, this is not something that is given out casually and if you’re not serving in a capacity that REQUIRES computer access you will not be given credentials. If you DO serve in a capacity that requires computer access to CG computers then you need to do these things.
Check, with your instructor or ‘control person’ at the active duty facility where you are serving and mention the situation to them. In many cases they have no idea what to do so you’ll be informing them. They’ve probably been a little uncomfortable with the issue of you ‘borrowing’ computer access anyway but that person may have simply not known what to do about it. If you report to the XO or XPO on a regular basis, that’s fine. They can move things in the right direction. If you go through someone else, ask that “someone else” to move it up the chain.
Next, ask your contact person to ask the CO, OIC, XO or XPO to file a request with CG information technology support to obtain an eMail address for you. The eMail address and sign-on credentials go hand in hand so one will naturally include the other. That won’t get you a CAC card but it will enable you to take the next step.
AFTER you get an eMail address (which will include manual sign-on credentials) you’ll then have to ask the CO, OIC, XO or XPO to file a request with Sector HQ to get you the ‘Aux-type, pseudo CAC card’ so you can use that card in the secure card reader on the computer. Without the CAC card I believe you can still sign on to the computer using the name/password credentials method but policy is that people are supposed to have the CAC card with them and use it.
This is a real pain in the backside folks but it’s the way it has to be done because the CG wants to make extremely sure these eMail accounts, cards and credentials ONLY get in the hands of people who NEED them. If at any time there is push-back on the subject, just let it go and ask again in a few months. If an issue comes up where you needed to pull a watch that needed computer access and the situation was disrupted because you don’t have proper access, document it but don’t make waves. Patience is a virtue.